A Commitment to Service Keeps Our Traditions Strong
We have been putting customers first for over 100 years. And that philosophy makes Roper Whitney one of the best, most resourceful service teams in the business to assist you with all your maintenance needs. For more information, email service@roperwhitney.com.
Machinery Installations & Training
Factory-trained technical experts will install your Roper Whitney product in the manner that best meets your schedule and placement requirements. We will also train your primary operators on how to use our equipment safely and productively.
Top-Notch Service & Repair
We service everything we make, so you can count on Roper Whitney to keep you up and running. We stand behind you with a wide range of replacement parts, with most factory parts available immediately for our newer equipment. Even if your machine is older, we are still able to make the parts for you.
After your new equipment is installed, we can train your primary operators on how to use our equipment safely and properly. As you know, your operator staff tends to change (sometimes frequently), requiring new training. Roper Whitney will bring your new operators up to speed quickly with the most current training on safe and efficient operation.
AutoBrake® Preventative Maintenance
We realize that you may not always have the support or technical expertise in-house to address certain items requiring routine upkeep. Roper Whitney offers two different one-year preventative maintenance agreements for your AutoBrake® folder. These packages are based on either one or two visits to your facility per year by a certified service technician. During this visit, the technician will follow the checklist that is included in your agreement. The visit can be scheduled in advance to coincide with a plant shutdown; otherwise we will contact you to schedule the visit while we are in your area. Once completed, you’ll receive a detailed report from us of all items addressed and actions taken. This program is designed to help minimize business disruption all while providing maximum productivity.
