Roper Whitney in Rockford IL, has been in business since 1910. We value our employees and work continuously to make our company a great place to work for. Below are the currently available positions. If you are looking for a career at Roper Whitney please email your resume to hr@roperwhitney.com. $500 sign on bonus is available for all positions.
Current Openings
1st or 2nd shift available
PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)
Program, set-up and operate Star Swiss Style CNC lathe and Haas Live Tooling Lathes.
ESSENTIAL FUNCTIONS
Verifies that all product produced meets customer specifications and is in accordance with Company quality standards.
- Programs, performs set-up and operates CNC lathes.
- Operates variety of machines when needed.
- Reads blueprints and gages.
- Provides assistance to co-workers as needed, in the spirit of teamwork, with the goal of meeting or exceeding customer requirements.
- Supports and promotes a team environment.
- Meets or exceeds all production and quality standards.
- All other duties as assigned by a supervisor.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Education/Training: High School Diploma or equivalent required.
- Experience/Skills: 1 year of CNC Swiss Lathe programming, set-up and operating experience.
PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)
This position will train with CNC Machinists learning to assist with changing parts as the Machinist sets-up and operates CNC controlled horizontal and/or vertical milling machines and lathes.
ESSENTIAL FUNCTIONS
- Provide assistance to co-workers as needed, in the spirit of teamwork, with the goal of meeting or exceeding customer requirements
- Support and promote the team environment
- Meet and/or exceed all production and quality standards
- All other duties as assigned by supervision
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Education/Training: High School Diploma or equivalent required
Experience/Skills: Experience reading and following blueprints and proven knowledge and usage of appropriate measuring devices.
Mechanical Assembler
The ideal candidate is a self-starter that takes initiative to work through tasks and solve problems with minimal supervision, and can provide practical input for updating work instructions and process manuals.
PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)
Assembles machines, equipment and their subassemblies following manuals and work instructions using hand tools and other precision tools.
ESSENTIAL FUNCTIONS
- Assembles machines, equipment and subassemblies such as punch presses, bending brakes, shears, notchers, kick presses, and roll formers, following specifications and rising knowledge gained by experience.
- Removes small quantities of metal, using hand files, or portable grinders to clean parts or to produce close fit between the parts.
- Aligns components and bolts or can rivet them together, using hand tools, or portable powered tools.
- May install moving parts, such as shafts, levers or bearings and manually works them to test for free movement of the parts.
- Occasionally repair or rebuild machines.
- Prepares picks.
- Trouble shoots problems from customers.
- May assemble systems of gears by aligning and meshing gears in gearbox.
- May also test or assist in testing operation of the completed product.
- Assists with other projects and duties as assigned
MACHINE, EQUIPMENT AND TOOLS USED
Basic Shop Tools, Special fixturing, Precision Calibration Equipment, Air Tools, Dynafile, Vices, Shears, Hand Presses. Employee may be required to purchase personal tools and measuring equipment required to perform job.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Education/Training: High School Diploma or GED.
- Equivalent to 1 – 3 years practical trades training.
- Experience/Skills: Requires the use of shop mathematics together with the use of drawings or blueprints, specifications, charts, tables, the use of precision measuring instruments and/or the use of some training generally applicable in a particular or specialized field.
- Basic knowledge of wiring is required.
PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)
Assembles machines, equipment and their subassemblies following established processes and work instructions using hand tools and other precision tools.
ESSENTIAL FUNCTIONS
- Assembles machines, equipment and subassemblies such as punch presses, bending brakes, shears, notchers, kick presses, and roll formers, following specifications and rising knowledge gained by experience.
- Removes small quantities of metal, using hand files, or portable grinders to clean parts or to produce close fit between the parts.
- Aligns components and bolts or can rivet them together, using hand tools, or portable powered tools.
- Wires machines in accordance with wiring schematics.
- Test electrical circuits to ensure proper operation.
- May install moving parts, such as shafts, levers or bearings and manually works them to test for free movement of the parts.
- Occasionally repair or rebuild machines.
- Prepares picks.
- Trouble shoots problems from customers.
- May assemble systems of gears by aligning and meshing gears in gearbox.
- May also test or assist in testing operation of the completed product.
- Provides assistance to co-workers as needed, in the spirit of teamwork, with the goal of meeting or exceeding customer requirements.
- Supports and promotes a team environment.
- Meets or exceeds all production and quality standards.
- All other duties as assigned.
MACHINE, EQUIPMENT AND TOOLS USED
Basic Shop Tools, Special fixturing, Precision Calibration Equipment, Air Tools, Dynafile, Vices, Shears, Hand Presses and electric meter. Employee may be required to purchase personal tools and measuring equipment required to perform job.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Education/Training: High School Diploma or GED.
- Equivalent to 1 – 3 years practical trades training.
- Experience/Skills: Requires the use of shop mathematics together with the use of drawings or blueprints, specifications, charts, tables, the use of precision measuring instruments and/or the use of some training generally applicable in a particular or specialized field.
- Basic knowledge of wiring.
Entry Level Service Technician-$500 sign on bonus available
We are looking for someone who is just finishing their Mechatronics courses and is ready to join our team:
We will train for 4-6 months, then the service technician will travel with another service technician to learn how to install new machines.
ESSENTIAL FUNCTIONS
Verifies that all service meets customer specifications and is in accordance with Company quality standards.
- Serves new/existing customers by analyzing work orders, conducting tests, investigating complaints, and resolving problems.
- Planning daily travel schedule.
- Establishes service by analyzing requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
- Documents service and installation actions by completing forms; reports; logs and records.
- Maintains customer confidence by keeping service information confidential.
- Updates job knowledge by participating in educational opportunities, reading professional publications.
- Accomplishes operations and organization mission by completing related results as needed.
- Around 70% of the time travel to job sites with the United States and occasionally Canada and Mexico.
Installation and Service Technician-$500 sign on bonus available
ESSENTIAL FUNCTIONS
Serves customers by installing and servicing machinery and equipment.
Verifies that all service meets customer specifications and is in accordance with Company quality standards.
- Serves new/existing customers by analyzing work orders, conducting tests, investigating complaints, and resolving problems.
- Planning daily travel schedule.
- Establishes service by analyzing requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
- Documents service and installation actions by completing forms; reports; logs and records.
- Maintains customer confidence by keeping service information confidential.
- Updates job knowledge by participating in educational opportunities, reading professional publications.
- Accomplishes operations and organization mission by completing related results as needed.
- Around 70% of the time travel to job sites with the United States and occasionally Canada and Mexico.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Education/Training: Mechatronics or equivalent.
- Experience/Skills: Strong background in reading electrical schematics and electronics troubleshooting. Must be able to work independently with little to no supervision. Analyzing information; using judgment; developing and maintaining client relationships; equipment maintenance; strong written and verbal communication; quality focus; results driven; supply management.
Inside Sales Representative:
$500 sign-on bonus available. Commission earning potential!
PURPOSE/FUNCTION/SUMMARY (TRAINING NEEDS)
Highly organized individual with technical product knowledge to manage multiple incoming sales calls and emails.
ESSENTIAL FUNCTIONS
- Understands and demonstrates product knowledge and keeps current with knowledge.
- Understands the entire sales process.
- Ability to adapt with a sense of urgency to changing demands.
- Develops meaningful professional relationships with customers.
- Work leads and participate in proactive prospecting campaigns by phone and email.
- Act on and follow through on all leads provided by management.
- Capable of handling multiple projects/priorities simultaneously.
- Provide customers with quotes and proposals.
- Utilize a CRM (Hubspot) for sales and history tracking.
- Accurately enter sales orders in database.
- Processes return authorizations.
- Travel to 3 or 4 trade shows annually is required.
- Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Education/Training: High School Diploma or equivalent required.
- Experience/Skills: Proficiency in Microsoft Office software. Strong communication skills, highly organized, detail oriented, good time management, and interpersonal skills are required. Experience in manufacturing/machining environment is helpful.
$500 sign on bonus available
PURPOSE/FUNCTION/SUMMARY
As a Customer Technical Support professional at Roper Whitney LLC, you will be responsible for handling technical calls from customers and working alongside field service technicians, the service manager, and the engineering department to troubleshoot any electrical or mechanical issues they may be experiencing. Your expertise will help customers identify a repair strategy that can get their machines back up and running as soon as possible.
ESSENTIAL FUNCTIONS
- Supervise customers with their machines troubleshooting via telephone
- Keep a log of all calls on Internal service software (Freshdesk)
- Familiar with a variety of the field’s concepts, practices, and procedures
- Advise on replacement parts needed to repair a machine mechanically and/or electrically
- Program computers for machines in the field (customer or service orders)
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Education/Training:
Associate Degree in Computers, Mechatronics, Electrical, or equivalent position experience - Experience/Skills:
3 to 5 years of related experience in a manufacturing environment are preferred, but not essential
- Must possess excellent communication, organizational, computer, and interpersonal skills
